In this webinar recap, James Kelly, Director of Operations at Tavola Group, breaks down the Employee Retention Credit (ERC) program, what it means for businesses now that the program has closed, and what steps you can take if your claim is still pending. If you have questions or feel unsure about your ERC claim, book a complimentary consultation with us—we’re here to guide you every step of the way.
About Tavola Group: Guiding Businesses Through Complex Processes
The name Tavola, meaning “table” in Italian, reflects our approach: sitting beside you during critical conversations that shape your business’s future. Our integrated accounting, tax, and advisory services help clients tackle complex programs without navigating them alone. This approach gives business owners clarity, anticipates next steps, and protects long-term goals while freeing up time to focus on their business and family.
Our Experience With Tax Credits and Refunds
Since 2021, Tavola Group has helped nearly 400 clients with close to 2,000 quarters filed. In 2023 alone, our team spent roughly 600 hours on credit-specific work, from analysis and filing to preparing documentation. Our experience means we can help you understand your current status, expected timelines, and next steps with confidence.
Eligibility and How the Program Worked
The ERC program ended in April 2023, with most claims submitted by January 2024. Many refunds are still pending due to IRS backlogs.
Qualification depended on one of two paths:
- Revenue Decline Test – A 50% revenue decline in 2020 compared to 2019, or a 20% decline in 2021.
- Operational Suspension – Partial or full interruptions due to government orders, with eligibility evaluated individually.
Rules varied for small versus large employers. Small businesses generally qualified more easily, while large employers were eligible only for credits on wages paid to non-working employees.
How to Track Your Claim Status
ERC claims usually fall into four categories:
- Pending – Awaiting processing.
- Paid – Refund issued (including returned or lost checks).
- Exam Notice – IRS requests additional documentation.
- Denied – Claim rejected; appeals or extensions may be possible.
IRS delays, audits, and nonstandard processing can make it hard to know exactly where your claim stands. Tavola Group’s team knows how to interpret IRS transcripts and codes, providing clarity when the process feels confusing.
Supporting Your Claim With Expert Guidance
We offer a detailed review of your situation, including:
- Verification against IRS guidelines.
- Guidance on documents needed for potential audits.
- Accurate interpretation of IRS transcripts.
- Weekly or monthly updates on your status.
This ensures you stay informed without having to track every IRS update yourself.
Key Takeaways for Business Owners
- Filings have ended; no new claims are allowed.
- Many refunds are still pending due to IRS backlogs.
- Understanding your status is critical to avoid missed deadlines.
- Solutions exist for delayed, lost, or denied claims, including using the Taxpayer Advocate Service.
While no service can guarantee faster processing, Tavola Group provides clear, expert guidance so you know exactly where you stand.
Take the Next Step: Book Your ERC Consultation with Tavola Group
If you’re still waiting on your ERC refund or unsure about your claim, don’t navigate it alone. Book a free consultation with us, and we’ll help you review your claim, understand IRS communications, and plan your next steps with confidence.
